If you received damaged or incorrect merchandise, please contact a Customer Service as soon as possible (no later than 3 business days after receipt).

If there is extensive damage to the box, refuse delivery and contact a Customer Service immediately!

If you’re not satisfied with your purchase of Security Products ONLY, please contact us within 10 calendar days of receipt for return instructions and obtain RMA# prior to returning your item to us: we cannot accept responsibility for unauthorized returns. No merchandise could be returned without a prior written authorized RMA #. Please e-mail us at return@aycelectronics.com  for return instructions.

Please note that RMA # is only good for 10 days from the date of issue.  All returned merchandise must be accompanied by a copy of the invoice, and the RMA # written on the mailing label.

Product must be in brand new condition with the original packaging intact, including manufacturer’s shrink wrap (if provided in original packaging) and in unused, resalable condition.

Please note that we are not responsible for any shipping charges of merchandise being returned to us. When sending your package back to us please understand that we cannot accept responsibility for lost packages. No refunds or credits will be given for lost returns. For this reason, we advise you to use mail with signature confirmation as the method of shipping. You will then be able to track your order on the carrier’s website and have proof we received your return.

BE SURE TO CLEARLY MARK THE RMA #  ON THE OUTSIDE OF THE BOX AND ENCLOSE THE PROOF OF PURCHASE, OTHERWISE, YOUR RETURN WILL BE REFUSED.

AYC Electronics, Inc is not responsible for lost returns or packages that are not returned in accordance with these terms.

All returned merchandise will be subject to a minimum restocking charge of twenty percent (20%).

ABSOLUTELY NO RETURNS ON ALL CONSUMER ELECTRONIC PRODUCTS AND CABLE WIRES.

AYC Electronics does not provide warranty of any sort.  Most of the products come with a manufacturer's limited warranty. If your item requires service, please contact the manufacturer directly.